Shipping and payment
Shipping & Payment
Our goal is to ensure fast, reliable and discreet delivery of orders across the entire European Union and to offer simple and transparent payment options depending on the destination country.
Shipping
Orders are dispatched from Monday to Friday via Zásilkovna / Packeta, which cooperates with trusted local delivery partners in each country. This ensures efficient delivery throughout the EU.
Overview of shipping, payments and currencies by country
| Country | Shipping | Delivery time | Payment | Currency |
|---|---|---|---|---|
| Czech Republic | Zásilkovna | within 24 h | Cash on Delivery | CZK |
| Slovakia | Zásilkovna | within 24 h | Cash on Delivery | EUR |
| Poland | Zásilkovna | 1–2 days | Cash on Delivery | PLN |
| Hungary | Zásilkovna | 1–2 days | Cash on Delivery | HUF |
| Romania | Zásilkovna | 1–2 days | Cash on Delivery | RON |
| Bulgaria | Zásilkovna | 2–3 days | Cash on Delivery | EUR |
| Croatia | Zásilkovna | 2–3 days | Cash on Delivery | EUR |
| Slovenia | Zásilkovna | 2–3 days | Cash on Delivery | EUR |
| Germany | Zásilkovna | 2–3 days | QR Pay | EUR |
| Austria | Zásilkovna | 2–3 days | QR Pay | EUR |
| France | Zásilkovna | 3–4 days | QR Pay | EUR |
| Italy | Zásilkovna | 3–4 days | QR Pay | EUR |
| Spain | Zásilkovna | 3–4 days | QR Pay | EUR |
| Netherlands | Zásilkovna | 3–4 days | QR Pay | EUR |
| Belgium | Zásilkovna | 3–4 days | QR Pay | EUR |
| Portugal | Zásilkovna | 3–4 days | QR Pay | EUR |
| Greece | Zásilkovna | 3–4 days | QR Pay | EUR |
| Estonia | Zásilkovna | 3–4 days | QR Pay | EUR |
| Latvia | Zásilkovna | 3–4 days | QR Pay | EUR |
| Lithuania | Zásilkovna | 3–4 days | QR Pay | EUR |
| Finland | Zásilkovna | 3–4 days | QR Pay | EUR |
Shipments are commonly delivered on Saturdays, depending on the local carrier.
Discreet packaging
- no indication of contents,
- no marketing labels,
- carrier label only.
Payment
Payment methods vary depending on the destination country.
Cash on Delivery
Czech Republic, Poland, Hungary, Slovakia, Bulgaria, Romania, Croatia, Slovenia
International QR Pay
- proprietary internal payment system,
- no connection to external payment gateways,
- no third-party providers,
- bank transfer only.
Shipment tracking
The tracking number is automatically sent by email. Tracking is provided by Zásilkovna / Packeta.
Important information
- For persons 18+ only
- For technical, collector or research purposes
- Not intended for consumption
